POLICY
Privacy Policy
Last updated: [date] · Yeh draft hai — publish se pehle ek baar legal review karwa lena.
Information we collect
When you place an order we collect your name, phone number, email, shipping address, and payment confirmation (we never see or store your card/UPI details — payments are processed by Razorpay). If you contact us on WhatsApp, we see your number and messages.
How we use it
To process and deliver orders, send order updates (SMS/WhatsApp/email), respond to queries, and — only if you opt in — share new batch announcements. We do not sell or rent your data to anyone.
Sharing
Order data is shared only with services needed to fulfil it: payment gateway (Razorpay), shipping partner (Shiprocket/courier), and our website host. Each is bound by its own privacy terms.
Cookies & analytics
We use cookies and Google Analytics 4 to understand how visitors use the site (pages visited, device type). This data is aggregated and not used to identify you personally.
Your rights
You can ask us to view, correct, or delete your personal data anytime — WhatsApp us at +91 73037 04043 or email [care@domain.com]. We comply with the Digital Personal Data Protection Act, 2023 (India).
Contact
Himalayan Heritage, Maitoli, Berinag, Pithoragarh, Uttarakhand. Grievance contact: [Name], [email].